Frequently Asked Questions about Statusbin

Frequently Asked Questions about Statusbin

How can we add additional users?
Send us a request using the webform or call our office to increase your user count. We will adjust your invoice with the next monthly billing cycle.

 

Where should Statusbin Publish be installed?
Statusbin Publish is a Windows program which needs to be accessed by an administrator. It should ideally be installed on a network server. It can however be installed on any Windows computer, including laptops. Part of its function is to check for report updates on the network and send the updated report to the cloud database. For this reason, the user account for the computer needs to have sufficient privileges to read these files on the network.

Can Statusbin Publish be installed on more than one computer?
Yes. You just need to do this carefully to ensure proper controls are being managed. Both Publish instances are sending reports to the same company and you want to make sure reports have a unique place reserved for them in the cloud database.

What mobile devices will Statusbin run on?
The Statusbin app runs on all iOS phone and tablets running OS version 7 or above. It runs on all Android phone and tablets running OS version Lollipop and later.

How many administrators can one company have?
You may assign any number of users to be a company administrator. Administrators can log into the Statusbin website and make changes to the company report structure and change security. For this reason you will want to limit the number users with these rights.